Physical Activity

How can we help you?

Lampton Leisure is committed to delivering top-notch sports and community programmes. Helping to lower barriers and contribute to our community’s overall health and well-being. 

FAQs - What you need to know

Healthy Hounslow is packed with guidance and advice on how to live healthier, but here we have provided answers to some frequently asked questions. Please let us know if there is a question you would like the answer to that isn’t listed here.

Healthy Hounslow is the Health and Wellbeing service for the borough, it is a partnership between 4 providers, More-life, Lampton Leisure, Beezee Bodies and Feltham & Bedfont PCN. We work together as an alliance to offer the community a variety of health and wellbeing services which include; Smoking cessation, healthy eating, adult and child weight management, health checks and more. 

That comes down to you and your capabilities. The team will support and encourage you to achieve at least 30 minutes per week as a starting point, to then gradually and safely increase this.

It’s up to you what activity you choose, the team will provide guidance on what may be best suited for you to ensure the intensity level is right.

If you cannot make your initial consultation, please contact more-life via phone or text message. 0204 559 8200.

You can change or cancel your appointment after your subsequent appointments by either talking to your exercise referral instructor or calling 020 8583 2900 or contacting adrian.riley@lamptongroup.co.uk

Please wear comfortable clothing and trainers as you will be using the gym equipment or taking part in a class during your appointments and during your first initial appointment.

We have aqua sessions taking place at some of our centres, this is available during the first 12 weeks. If you would like to take part in Aqua classes, please let your instructor know during your initial appointment and they can assess your needs and can book you in. Please note these sessions are very popular and a waitlist may be advised. After the initial 12 weeks, you can then take part in the regular aqua classes at the centres at a cost. Please check out the website for the class timetable Lampton Leisure website.

There are some studio-based classes at Heston Pools and Fitness, Isleworth Leisure Centre and Hanworth Leisure Centre. During the first 12 weeks you can then choose whether you access regular group exercise classes as well as attending the gym session once a week. Please speak to your instructor to see which classes are suitable for you.

Yes, there are lockers available. The lockers are either a pound returnable or are operated using a padlock. You can bring your own padlock or purchase one from reception. Please do not leave valuable items in the lockers.

All centres have onsite parking which all car parks have restrictions. Please refer to the car parks terms and conditions before you park.

You can change or cancel your appointment by either talking to your exercise referral instructor by calling 020 8583 2900 or contacting paula.vincent@lamptongroup.co.uk

Your feedback is important to us. Please complete the survey at the end of your program given by your exercise referral instructor, or alternatively please email adrian.riley@lamptongroup.co.uk

FAQs - About the programme

The programme takes place in the Lampton Leisure Centre’s within the London Borough of Hounslow. The program is running at Isleworth Leisure Centre, Brentford Fountain Leisure Centre, Heston Pools and Fitness, Hanworth Air Park Leisure Centre and New Chiswick Pool.

To be eligible for the Exercise Referral programme you need to live in the London Borough of Hounslow, be over the age of 18, be inactive and have the following conditions:

  • Mild to moderate depression
  • Obesity (BMI>30 or >27.5 for Asian populations)
  • Hypertension
  • Diabetes – Type 1 and Type 2
  • Osteoporosis
  • Arthritis
  • CVD or high risk of CVD or a Neurological condition

 

You can then be referred to the program by your GP or another health professional.

Please speak to your GP about referring you via system one or you can register on the Healthy Hounslow website.

The programme is 24 weeks long.

The programme is at a subsidised rate of £3.55 per session inclusive of the initial consultation. All sessions are paid for at reception using a card payment as we are currently operating a cashless system at our centres. We also have an Exercise On Referral Membership option for up to 12 months at a hugely discounted cost of 27.60 per month (instead of £60.70). This will allow the member to use the gym, swim and classes as often as they wish.

Initial Consultation

Prior to starting your exercise on referral journey, you will undergo an initial consultation with a qualified exercise referral instructor. This consultation will be around 20 minutes where you will be asked several questions and your health check may be completed within this time, if your health assessment is not completed in the initial consultation this will be completed in your first session. This allows our instructors to set out a specific program for your needs.

 

Weeks 1-12

 

Group Gym

At the end of your initial appointment, you will be booked in for the following sessions: Week1, week 4, week 8 and week 12. Session 1 will be where your will receive a programme to work from, while sessions 4 and 8 will be review sessions. These review sessions will be to check on your progress and to help make any changes to your programme. Week 12 is your final review and discharge from the Exercise Referral programme.

Your programme will be based around your needs which are identified from your initial consultation.

 

Aqua

This is a group session in the swimming pool structured and delivered appropriately to the client’s condition and needs. During your initial assessment you may be referred to Aqua instead of group gym. Aqua is a small group water-based group session which you will be eligible for the first 12 weeks of your referral, similarly to group gym.

Yes. During your first 12 weeks you can access and use any of the facilities at the centres

including gym, swim and group exercise classes but we recommend that you speak to your instructor during your initial assessment to get recommendations relating to suitable activities.

 

Initial appointments: These are booked directly by the more life who have received the referral from your Health Professional.

 

Group Gym: The group gym sessions are delivered in a class type format as well a format where the participant can work out independently.

 

Group Class: These will be delivered in groups of 6-8 people in one of our studios, delivered by an EOR Instructor. A group class may be recommended to you during your initial assessment.

 

Aqua: This is a group session in the swimming pool structured and delivered appropriately to the client’s condition and needs.

 

Please note these sessions are very popular and a waitlist may be in place. After the initial 12 weeks you can then take part in the regular aqua classes at the centers. If you have taken the monthly membership, these are included and if you are using the pay-as-you-go option then these classes will be £3.55 for the remaining duration of your 24 weeks referral.

Please check out the website for the class timetable Lampton Leisure

From week 12 to week 24 you can use the Gym, Swimming Pool and group classes.

You can opt for the health & wellbeing membership of £27.60 a month or you can still choose the £3.55 Pay As You Go rate up to the end of the 24 week program. Please speak with your Exercise on Referral instructor or a member of the reception team about the £27.60 a month membership

After 24 weeks you can carry on enjoying the facilities and activities for £27.60 a month. If have chosen to use the monthly direct debit membership, then this membership will last for 1 year.

After 1 year or if you choose to cancel the membership within the 12 months it will revert to the regular pay as you go membership prices or the concession prices if you are eligible for these.

The £3.55 rate will no longer be available after 24 weeks and this will also revert to the standard pay as you go rate or concession rate if you are eligible for this.

Please speak to reception about the membership options or please visit the Lampton Leisure website

This will be discussed with you during your initial assessment.

After you have completed your 12 sessions, or 12 month reduced membership must have a 6-month break prior to being re referred by your GP. You can still use the facilities within Lampton Leisure but on a pay as you go or normal priced membership.

It is better to stay with the same instructor through the first 12 weeks as they would have met with you for your initial appointment and chatted about your conditions and what activity you like to do. They will then know your preferences and what exercises you are able to do during the first 12 weeks.

If you are not happy with your programme, please speak to your exercise referral instructor to discuss changes.

If you are unhappy with anything relating to our exercise referral program and wish to discuss it further please contact paula.vincent@lamptongroup.co.uk

It is better to keep to the same day and time for all your appointments, as this will be with the same instructor who knows your conditions, ability and preferences for exercise. This will be on a different time than your initial appointment, however your instructor can let you know what days and times are available for the rest of the 12 weeks of the programme to fit with your availability.